Exceptional Customer Service from Farleyco / Real Techniques

Recently something happened that really surprised me.  I received an email unexpectedly from the PR Manager from Farleyco Marketing regarding my recent post on the Real Techniques Miracle Complexion Sponge. Farleyco Marketing is the Canadian distributors for Real Techniques in Canada, among other brands. She explained that they took my concerns on the sponge quality to Real Techniques and offered me a replacement of the sponge along with other Real Techniques products. I was floored! 😮

They sent me the above items – more than I expected! More on the story below…

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Swapping with DanniiJane!

❤ Happy Valentine’s Day! ❤ Here’s a sweet post to make you smile. 🙂 Back in December, I proposed the idea of a swap with fellow blogger, DaniiJane, of A Beautiful Thing blog.  Dannii lives in the UK, and I live in Canada so it was an opportunity for both of us to get our hands on things that would otherwise not be easily accessible to us. Look at what Dannii sent to me! 😮
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We shipped our parcels out at the end of January and they arrived last week. As with previous swaps, I asked Dannii what types of items she was interested in receiving, and I gave her a few things I was interested in. She sent me those and then some! 😀

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